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Puddle lights installed

Messages
235
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75
State
UT
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United States
What I Drive
2018 Kia Stinger GT2 AWD
#1
Went to the dealer today to have the puddle lights installed. They told me it would take 2 hours. It ended up taking over 5.5 hours. They kept saying 30 minutes more... apparently it was the first set they installed. Love the look though. How were your install experiences at your dealer?



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OP
Triumvph
Messages
235
Likes
75
State
UT
Country
United States
What I Drive
2018 Kia Stinger GT2 AWD
Thread Starter #3
No dealer installed KIA accessory.


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OP
Triumvph
Messages
235
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75
State
UT
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United States
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2018 Kia Stinger GT2 AWD
Thread Starter #5
Amen. And with 360 camera, wireless charging, and heated seats in the rear. I?m just saying...


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robz32

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Houston
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Stinger GT2
#7
Looks great....Really thinking about doing this.
 
Messages
449
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77
State
MO
Country
United States
What I Drive
'05 Pontiac GTO
#8
As a former service manager, I see this in a slightly different light (pun intended.) Technicians get paid by the job, not by the hour. If the Kia rate manual allows 2.0 hours for an OEM installation or repair (just guessing from [MENTION=713]Triumvph[/MENTION]'s OP) then that technician lost 3.5 hours of pay that he could have been making on other jobs. Another problem is that most dealerships will have their best technicians doing new car repairs and installations while other mechanics are doing the easy stuff and making fair money for known repairs. Unless the dealership charged you by the hour, I'd be giving that technician a nice tip. That is the kind of work that causes high turnover among the best technicians.
 
OP
Triumvph
Messages
235
Likes
75
State
UT
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United States
What I Drive
2018 Kia Stinger GT2 AWD
Thread Starter #9
I appreciate your perspective and experience, thank you! My post wasn't intended to be a complaint about the quality of the install. The frustration was the mismanagement of my expectations as it relates to the time the job would take. I had called and scheduled the job and inquired about the time it would take and was told an hour and at the most 2. Then as the job took longer and longer I was repeatedly told 30 minutes more at the most. If I had known the job would take over 5 hours I would have left the car and adjusted my work schedule.

Verdict - Great Product, Great Install, Poor Customer Service
 
OP
Triumvph
Messages
235
Likes
75
State
UT
Country
United States
What I Drive
2018 Kia Stinger GT2 AWD
Thread Starter #10
Puddle Lights & Install - $320

Here are a couple of pics at night.



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Kazz

500 Posts Achieved
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507
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137
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IL
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United States
What I Drive
2018 Micro Blue Stinger GT2 AWD
#11
I bet my dealership will charge much more. LOL Looks great!
 
Messages
428
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52
State
CA
Country
United States
What I Drive
2018 Kia Stinger GT2 AWD
#12
$320 is such a great deal for parts and labor.
 
OP
Triumvph
Messages
235
Likes
75
State
UT
Country
United States
What I Drive
2018 Kia Stinger GT2 AWD
Thread Starter #13
Thanks!


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Messages
40
Likes
16
State
CA
Country
United States
What I Drive
2018 Kia Stinger Premium
#14
Went to the dealer today to have the puddle lights installed. They told me it would take 2 hours. It ended up taking over 5.5 hours. They kept saying 30 minutes more... apparently it was the first set they installed. Love the look though. How were your install experiences at your dealer?



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I had the exact same thing happen to me yesterday. Dealer said 2 hrs and 5 hrs later they were done. After two hrs it was "Should be done soon" every half hr. [:(!]
 
Messages
43
Likes
17
State
FL
Country
United States
What I Drive
Kia Stinger GT2 RWD
#15
I recently purchased a Red on red GT2 in South FL, and was surprised to find out that it came with them installed from factory! They had a GT1 in their showroom which also had them installed from factory.
 

MurlinatoR

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Messages
1,231
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302
State
IA
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United States
What I Drive
Lot's of Kia's
#16
Correct. Dealers can request that they be fitted with them from the port.
 
Messages
9
Likes
0
State
CT
Country
United States
#17
What are people thoughts/experience with the puddle lights on the stinger? Is it a good option or waste of money?

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Messages
56
Likes
18
State
TX
Country
United States
#18
I like it. They come on with the interior lights - not the mirror/handle lights - but it's a nice effect.
 

robz32

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648
City
Houston
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TX
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Stinger GT2
#20
the lights only turn on when the doors are opened. They remain off when driving.
 

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